We thought, ‘we have to have a good agent to make our home-buying process easier.’ Kerri Mathews did make the process look easy to us. As time went by, when we began to understand, how frustrating the whole processes is, that is where Kerri’s expertise came in. During that frustrating time period, Kerri became more than a real estate agent. I began to understand how much dedication this work required like answering my questions without time being a factor, answering my every phone call at that moment or always calling back, if there was a missed call. Kerri made it look like we were the only clients even though she was handling several clients at that time. Even after buying the house, we still exchange phone calls and text messages. That speaks volumes about Kerri’s work. I could have used some adjectives to describe her work ethics but I don’t have enough words in my vocabulary to describe them hence the story. Overall, we started with a real estate agent and we ended with a good friend!